At OnlineTestosteroneDoctor.com, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and medical services.

1. Information We Collect

We may collect:

  • Personal information (name, date of birth, address, phone, email).

  • Medical information (health history, lab results, prescriptions, telemedicine notes).

  • Payment information (credit/debit card, billing address).

  • Website usage data (IP address, device type, browsing activity).

2. How We Use Your Information

We use your information to:

  • Provide medical care and treatment.

  • Order labs and prescriptions.

  • Communicate with you regarding appointments, results, and care plans.

  • Process payments for services.

  • Improve our website and services.

3. HIPAA Compliance

As a healthcare provider, we are fully committed to protecting your medical information under the Health Insurance Portability and Accountability Act (HIPAA).

  • Your medical records will only be shared with your care team, pharmacies, and labs as needed to provide treatment.

  • We will not share your medical information with third parties for marketing without your written authorization.

4. Data Security

We use secure servers, encryption, and HIPAA-compliant electronic medical record systems to protect your information. While no system is 100% secure, we take all reasonable measures to safeguard your data.

5. Sharing of Information

We may share your information only with:

  • Licensed providers, labs, and pharmacies involved in your care.

  • Payment processors for billing purposes.

  • Legal authorities if required by law.

We do not sell or trade your information to third parties.

6. Your Rights

You have the right to:

  • Access and obtain a copy of your medical records.

  • Request corrections to your records.

  • Request restrictions on certain uses or disclosures.

  • File a complaint if you believe your privacy rights have been violated.

7. Cookies & Website Tracking

Our website may use cookies and analytics tools to improve your browsing experience. You can disable cookies in your browser settings.

8. Refund Policy

If you are found not to be a candidate for treatment after medical evaluation, your membership fee will be refunded in full.

9. Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

OnlineTestosteroneDoctor.com
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

Terms & Conditions

Welcome to OnlineTestosteroneDoctor.com (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website, telemedicine platform, and related services. By using our services, you agree to these terms.

1. Medical Services Provided

  • We provide telemedicine-based hormone replacement therapy (HRT) and related wellness services.

  • Our services are not a substitute for primary care. We recommend that all patients maintain an ongoing relationship with a primary care provider for comprehensive health needs.

  • Our services are not a substitute for emergency medical care. If you are experiencing a medical emergency, call 911 immediately.

  • We reserve the right to determine whether you are a candidate for treatment. If you are not a candidate, you will be notified and refunded according to our Refund Policy.

2. Eligibility

By using our services, you confirm that you:

  • Are at least 28 years old.

  • Reside in a U.S. state where our providers are licensed to practice.

  • Provide complete and accurate medical history and information.

  • Understand that care decisions are made at the discretion of our licensed providers.

3. Patient Responsibilities

  • You agree to provide accurate, current, and complete information about your health and identity.

  • You agree to follow your provider’s medical advice, including required lab monitoring.

  • You agree not to share or distribute prescribed medications.

  • You understand that our services do not replace ongoing care with your primary care provider and that you are responsible for maintaining that relationship.

  • You are responsible for keeping your login and account information secure.

4. Payment & Billing

  • All memberships require a minimum upfront payment equal to 2.5 months of fees at the time of enrollment.

  • After the initial payment, billing will continue automatically on a monthly basis.

  • By enrolling, you authorize us to charge your payment method for the initial upfront payment and for recurring monthly fees thereafter.

  • Membership fees are for access to medical services and provider availability, not guaranteed prescriptions or medications.

  • Additional services (such as peptides, GLP-1, or IV therapy) may be billed separately.

5. Refund Policy

  • If you are found not to be a candidate for treatment after medical evaluation, your initial membership fee will be refunded in full.

  • Membership fees already paid for completed services, consultations, labs, or medications are non-refundable.

6. Use of Information & Privacy

  • We collect and protect your personal and medical information in compliance with HIPAA.

7. Limitation of Liability

  • While we provide medical care through licensed providers, we cannot guarantee specific outcomes from treatment.

  • We are not responsible for any harm caused by failure to follow medical advice, misuse of medications, or failure to disclose complete health history.

  • To the fullest extent permitted by law, our liability is limited to the amount you paid for services.

8. Termination of Services

We reserve the right to suspend or terminate your membership if you:

  • Provide false or misleading information.

  • Misuse or divert medications.

  • Fail to comply with medical monitoring requirements.

  • Engage in behavior that is abusive, threatening, or illegal.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida and applicable federal laws.

10. Contact Us

For questions about these Terms & Conditions, please contact:

OnlineTestosteroneDoctor.com
Email: Team@OTDhealth.com